US Bottlers
US Bottlers - Customer Care Department

Our outstanding Service Department prides itself on satisfying all your needs as a customer, as well as uninterrupted production once you own US bottlers equipment. US Bottlers Customer Care Staff cheerfully provide answers to your questions and help you resolve any bottling/capping/parts issues by referring your call to the right personnel or department. 

  • Service for scheduling equipment installation & maintenance service calls or answering operational questions about your machinery.
  • Aftermarket Sales for general or specific information about our equipment (including training, service, quotes, rebuilds, and modifications on existing equipment)
  • Parts for support with ordering replacement and spare parts
Service
US Bottlers techinicians are skilled in electrical, mechanical, and programming to work on stand-alone fillers, cappers, and monoblock systems. Our technicians maintain the highest level of technical skills through continuous vendor training, technical bulletins and in-house seminars. The service department provides machine installations, start up coverage, training, modifications, audits, preventative maintenance, and troubleshooting.
Technical Support
Troubleshooting inquiries are handled by our skilled Service Technicians with 24-hour access.  More then 90% of our troubleshooting calls are solved over the phone. These services can often save you the cost of an unnecessary service trip and eliminate the extra production down time waiting for a service techinician to arrive!
Parts Ordering
Our Parts Department can fill your replacement and spare parts orders quickly, accurately, and at competitive prices - often less then your local suppliers. In-stock items are shipped the same day you call (overnight if you need it). We coordinate everything: just call our parts Department!
Warranty claims are easier to process when you use our parts department.
The Pursuit of Excellence
We turn customers' comments into "Quality Action Items", creating solutions for our customers' bottling/capping/parts needs and innovations in the packaging industry.
Keep in Touch
We want to hear from you! If you have a question, problems, or suggestions on how we can serve you better, please let us know. Give us a call at (704) 588-4750, or fax us a note at (704) 588-3808.
You can also Click Here to contact us direct.
When in the Charlotte area, please visit our facility only minutes from downtown. We are a quick 20-minutes from the Charlotte Airport. We will be proud to show you around!
Air Cleaners
Rotary Rinsers
Pressure Gravity Fillers
Flow / Mass Measurement Fillers
Electronic Weigh Scale Fillers
Piston Fillers
Vacuum Fillers
Screw Cappers
Overcappers
Sorting Systems
Monoblock Systems
Triblock Systems
Beverage
Distillery
Food
Automotive & Chemical
Pharmaceutical & Nutricutical
Cosmetic & Personal Care
   
 


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