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U.S. Bottlers Customer Care Department
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Our outstanding Service Department prides itself on satisfying all your needs as a customer, as well as uninterrupted production once you own US bottlers equipment. US Bottlers Customer Care Staff cheerfully provide answers to your questions and help you resolve any bottling/capping/parts issues by referring your call to the right personnel or department. |
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| Service US Bottlers techinicians are skilled in electrical, mechanical, and programming to work on stand-alone fillers, cappers, and monoblock systems. Our technicians maintain the highest level of technical skills through continuous vendor training, technical bulletins and in-house seminars. The service department provides machine installations, start up coverage, training, modifications, audits, preventative maintenance, and troubleshooting. |
Technical Support Troubleshooting inquiries are handled by our skilled Service Technicians with 24-hour access. More then 90% of our troubleshooting calls are solved over the phone. These services can often save you the cost of an unnecessary service trip and eliminate the extra production down time waiting for a service techinician to arrive! |
Parts Ordering Our Parts Department can fill your replacement and spare parts orders quickly, accurately, and at competitive prices - often less then your local suppliers. In-stock items are shipped the same day you call (overnight if you need it). We coordinate everything: just call our parts Department! Warranty claims are easier to process when you use our parts department. |
The Pursuit of Excellence We turn customers' comments into "Quality Action Items", creating solutions for our customers' bottling/capping/parts needs and innovations in the packaging industry. |
Keep in Touch We want to hear from you! If you have a question, problems, or suggestions on how we can serve you better, please let us know. Give us a call at (704) 588-4750, or fax us a note at (704) 588-3808. You can also Click Here to contact us direct. When in the Charlotte area, please visit our facility only minutes from downtown. We are a quick 20-minutes from the Charlotte Airport. We will be proud to show you around! |
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